Got Questions?

FAQs

HOW TO ORDER

How to order on your website?

What to do next after placing an order?

It's my first time to order, is it safe here?

PAYMENT METHODS

What are your modes of payment?

Do you accept credit cards?

Do you accept PayPal payments?

Do you accept cash on delivery (COD)?

SHIPPING

How much is your shipping fee?

How long will it take to receive my order?

How do I track my order?

No information found when I track my package, what should I do?

Do you accept rush shipping or same day delivery?

What to do if I missed the delivery?

I'm not always at home. Do you allow JRS/LBC branch pick-up instead?

Do you ship internationally?

PRODUCT

The pair I want is out of stock! When will you restock?

Do you accept returns?

SIZE GUIDE

What size should I get?

OTHER

Any question?

Office hours?