Copy of Shipping & Delivery

Counting begins after ship out date. Excluding Sundays/Holidays.
Additional 1-3 delivery days for remote areas may be expected.
Please expect a delay during holidays, sale events and inclement weather.

Be assured that we continuously work with our shipping partners to make sure that your order reaches you at the earliest possible.

If you aren’t available to receive your order, the courier driver will send you an SMS or call to confirm if they can leave your package with any authorized recipient at your shipping address. Your authorized recipient will be asked to sign for the package on your behalf.

For condo/office address in certain circumstances, customers are obliged to meet the rider at the lobby. Otherwise, additional parking fee will be charged.

If you missed the delivery, the courier will attempt to deliver the package up to 3 times. After the final delivery attempt, the courier reserves the right to return your package to us (the shipper).

In some cases, there are separate parcels for orders with 2 or more pairs.